Make appointment

Make an appointment

Appointments may be booked up to a maximum of four weeks in advance to see a doctor or nurse by telephoning 01782 750274 or calling at the Madeley Surgery between 8.30am — 6.00pm Monday to Friday.

Although we answer several lines on our main telephone system they are very busy first thing in the morning. If you can leave non-urgent calls until later in the morning we will be able to deal with them more quickly. We advise ringing for results in the afternoon.

Mondays are our busiest days. If your requirement is routine and non-urgent try telephoning on another day. We will be able to respond to your needs more quickly.

Appointment length

An appointment with a doctor or nurse is normally for 10 minutes. If you require a longer time please ask the receptionist to help you.

How to book an appointment

Every doctor has a certain number of appointments allocated each day that are available for booking in advance. If you would like to pre-book an appointment we would advise you to allow plenty of time (especially if you want to see a particular doctor).

We will always try to book you an appointment with your preferred doctor, but this may not be possible on the day, in which case we will offer you an appointment with another doctor.

Booking appointments on-line

You can now use the internet to view, book and cancel GP appointments, submit your repeat medication request and let us know if your contact details have changed.

It is especially useful when the practice is closed, telephone lines are busy or you are simply unable to visit the practice.

For more information or to register for on-line booking please ask at reception. Once registered simply click on 'Appointments' and this will take you to the booking web site.

Telephone advice

If you have a problem that could be dealt with over the phone (rather than through an appointment) please tell the receptionist, who will take your details and ask the doctor to phone you back (usually the same day).

Practice nurse appointments

Practice nurse appointments should always be booked in advance because these clinics get very busy (you may usually book up to four weeks ahead). These appointments may not be booked on-line at present.

Medicals & postnatal examinations

Medicals and postnatal examinations should be booked in advance. Please tell the receptionist if you need to book either of these, because we follow separate guidelines for these types of appointments.

Urgent appointments

Urgent appointments can be made for the same day but may not be with the doctor of your choice.

Home visits

Home visits are for patients who are too ill or infirm to come to the Surgery. If you need the doctor to visit you at home please telephone the Surgery on 01782 750274 before 10.30am and give the receptionist as much information as you can to help the doctor assess the urgency required.

Unsure?

If you are unsure about any of the above information please ask a receptionist for clarification.

Extended Access to GP services

You can now make an appointment between 4.00pm and 8.00pm Monday to Friday, between 9.00am and 4.00pm on Saturdays and between 9.00am and 1.00pm on Sundays to be seen by a GP at one of five locations in North Staffordshire and Stoke.
Please click on the link below to learn more about the service or contact the surgery to make an appointment.

https://www.northstaffsccg.nhs.uk/your-services/extended-primary-care-services

#Out-of-hours

  • Please dial 111 to speak to the out of hours services provided by NHS 111 and Staffordshire Doctors Urgent Care — If you are too unwell to attend their out of hours centre you will be visited at home

24 hour general medical advice

  • You can obtain 24 hour general medical advice by telephoning NHS 111 (telephone 111 for advice).

For general information www.patient.co.uk is very useful for leaflets and advice on medical conditions.

Madeley PracticeMadeley Practice

Latest news

Staffordshire Pharmacies open over Christmas
13/12/2018
TELEPHONES NOW WORKING
10/09/2018
TELEPHONE UPDATE
07/09/2018
Extended Access GP Service
04/09/2018
Telephone update
03/09/2018
Update on telephones
31/08/2018
Telephones out of order
31/08/2018
Online Patient Access Website
07/06/2018
Staffordshire Pharmacies open on May Spring Bank Holiday 2018
08/05/2018
Dr Oleshko retiring
09/03/2018
 

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